P.C. Service Centre remote service is offered to existing clients. The remote virtual service is to provide Remote Support access enabling our technicians to access your P.C. remotely (via the internet) for the sole purpose of assisting with a specific issue. A remote connection cannot be established without your knowledge and approval as a unique, automatically changing password must be given to our technician for each session. Throughout the access time, the client can monitor the work being done on their machine.
The software used is a commercially licensed version of TeamViewer that P.C. Service Centre has purchased the rights to use.
This service is billed by PC Service Centre in 15-minute increments (based on our standard hourly rate of $100 inc GST). These fees may not apply to clients on remote support contract plans. This service is subject to our standard terms and conditions and is invoiced accordingly. If you have any questions about this service and its associated charges, please talk to the technician before commencing using this service or contact us directly.
The remote solution is not working. PC Service Centre has other options available to help.